The Market Team Leader is responsible for directing the day-to-day operations of the Market sales floor, driving sales through team motivation and leadership, and maintaining a positive and productive team culture. This is a full-time position, reporting to the Market Manager and CEO.

Role Responsibilities:

Manage day-to-day Market team on the sales floor

  • Maintain a daily “bigger picture” view of the Market; assess operational needs and assign tasks to Market team members
  • Create daily task lists, follow up to ensure tasks are completed
  • Provide direction for team members during both busy & down times; manage daily work flow and tasks with the team available
  • Create weekly team schedules; manage labor as a percentage of sales

Manage physical inventory & drive sales

  • Order Market product from vendors as needed; communicate with Category Buyers to support on-hand pars for all sales floor product; identify and propose potential new vendor partnerships or products based on current trends, product mix gaps, or customer requests
  • Identify inventory that should be moved; create promotions and/or marketing initiatives, working closely with Customer Experience Manager and Media Manager
  • Ensure sales floor product is stocked/fronted/faced/clean; create daily stocking lists and support stocking efforts
  • Maintain organized and FIFOd backstock inventory
  • Create appealing merchandise displays to maximize sales

Lead Market team through training, coaching, & guidance

  • Train new team members, create new & use existing training materials and checklists
  • Provide leadership, coaching, and guidance so that each team member has an expectation of their role and has the tools to be successful; review team performance and provide feedback
  • Work closely with Operations Manager to create new and update existing Standard Operating Procedures; identify procedures to be standardized and/or re-trained
  • Provide excellent customer service at all times; supporting Customer Experience Manager in Loyalty or other customer-facing initiatives; resolving customer issues with professionalism and in a manner that strengthens customer retention
  • Work closely with senior leadership to ideate and carry out initiatives and strategies

Role Requirements:

  • Previous team leadership experience strongly preferred
  • Previous retail experience with proven customer service skills required
  • Passion for the Local Foods mission & local food culture
  • Positive & energetic attitude; excellent communication skills
  • Able to receive direction and also proactively address challenges while remaining flexible
  • Open availability, able to work weekends and holidays
  • Capability to lift up to 50 pounds, and repeatedly

We offer:

  • A supportive team environment
  • Health insurance
  • Flexible schedules
  • Up to 40% discount at the store
  • 2 weeks paid vacation plus holidays
  • Daily staff meal

Equal Employment Opportunity (EEO): It is the policy of Local Foods that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex, national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.

This position is open immediately.  To apply, please submit a resume and cover letter to hector@localfoods.com.

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