The Assistant Market Manager is responsible for leading the day-to-day flow of the Market sales floor. This is a full-time position, reporting to the Market Manager.
Role Responsibilities:
- Manage day-to-day Market team on the sales floor
- Maintain a daily “bigger picture” view of the Market; assess operational needs and assign tasks to Market team members
- Create daily task lists, follow up to ensure tasks are completed
- Provide direction for team members during both busy & down times; manage daily work flow and tasks with the team available
- Create weekly team schedules; manage labor as a percentage of sales
- Manage physical inventory & drive sales
- Order Market product from vendors as needed; communicate with Category Buyers to support on-hand pars for all sales floor product; identify potential new vendor partnerships or products based on current trends, product mix gaps, or customer requests
- Ensure sales floor product is stocked/fronted/faced/clean; create daily stocking lists and support stocking efforts
- Maintain organized and FIFOd backstock inventory
- Create appealing merchandise displays to maximize sales
- Identify inventory that should be moved; create promotions and/or marketing initiatives, working closely with Customer Experience Manager and Media Manager
- Lead Market team through training, coaching, & guidance
- Train new team members, create new & use existing training materials and checklists
- Provide leadership, coaching, and guidance so that each team member has an expectation of their role and has the tools to be successful; review team performance and provide feedback
- Work closely with Operations Manager to create new and update existing Standard Operating Procedures; identify procedures to be standardized and/or re-trained
- Provide excellent customer service at all times; supporting Customer Experience Manager in Loyalty or other customer-facing initiatives; resolving customer issues with professionalism and in a manner that strengthens customer retention
- Work closely with Market Manager to ideate and carry out initiatives and strategies
*
*
Role Requirements:
- Previous team leadership experience strongly preferred
- Previous retail experience with proven customer service skills required
- Passion for the Local Foods mission & local food culture
- Positive & energetic attitude; excellent communication skills
- Able to receive direction and also proactively address challenges while remaining flexible
- Open availability, able to work weekends and holidays
- Capability to lift up to 50 pounds, and repeatedly
*
*
We offer:
- Health insurance
- Flexible schedules
- Up to 10% discount at the store
- 2 weeks paid vacation plus holidays
*
Job Type: Full-time
Pay: $40,000.00 – $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Chicago, IL 60642: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Please visit indeed.com to apply.